Carbon-Neutral Light Haulage

We are a carbon-neutral courier company with depots in Gatwick, Dunstable and Manchester. We provide timely and professional palletised or non palletised goods transport – an effective and economical solution for any size of a businesses light haulage needs. Our fleet consists of small to large vans, Luton box – curtain side van with tail-lift platform or 7.5 ton -26 Ton or Flatbed Hiab vehicles offers a wide range of capability.
We also offer specialized and efficient transportation for all sorts of vehicle components, car engines, automobile body parts, and other essential products related to the automotive industry. Entrust us with your deliveries from manufacture to Mechanics or to car dealerships.
If your consignment is awkward to package or is too large or bulky to go by conventional carrier or simply must be there A.S.A.P you will certainly need a transport partner that will take the care in getting your goods there safely, quickly and undamaged. No returns and peace of mind.

Because your goods don’t exchange vehicles, once the consignment is loaded and secured it does not move its place in the van or truck up until it is at the delivery point.
Same-day or Next-day we allocate a dedicated vehicle to transport your goods.

Polanka Xpress Couriers specialises in transportation of the following loads:

We cater for large corporate businesses, Global Logistics companies, sole traders and Events Organisers.

Things to remember

Check
Inspecting your delivery pre & post transit is important.
Knowing the weights and measurements of your shipment can help you receive the best quotes. This will also help firms know what type of vehicle is required for your delivery job.

Package
Securing and wrapping your goods will help to make sure they aren’t damaged during transit. You can also use pallets to transport a large amount of smaller goods.
If you’re making a commercial delivery, ensure that the proper labelling and documentation goes with your delivery. This is carried by the driver and signed off at the point of delivery.

The best example: try to remember how Amazon packaging comes to you. Large box and lots or packaging for tiny Item.

Completing your delivery

Depending on the level of service you have agreed with us, you may or may not receive help at loading/unloading ( ie: forklift loading or unloading) at the point of collection/delivery, or it may be dropped off for you at a specified location.
Make sure your delivery is checked over for damage and signed off properly at the other end. If you’re not receiving the goods yourself make sure you get a copy of the completion documents.
Once your cargo has successfully been transported we will email you the proof of delivery immediately. where you will know who have received the goods.

We would encourage you to leave feedback on Google about our service and your experience with Polanka Xpress. This will help us build a more comprehensive service to our customers. Please read our testimonials page or our google reviews to see what other happy customers have to say.

Insurance

Insurance Advice which our competitors don’t mention.

If we are transporting your goods, it is automatically covered for £10,000. If the value of the goods are higher than £10,000, make sure you tell us. Please make sure your goods are properly wrapped and secured.

i.e: If the goods are in a box make sure you have enough packaging material around the goods to secure them, prevent movements. The best example: try to remember how Amazon packaging comes to you. Large box and lots or packaging/spacers for tiny Item.

i.e: If they are boxes in a pallet make sure it’s properly shrink-wrapped, secured with re-enforced corners and wrap it well.

i.e: If they are heavy items like flooring make sure you secure it with Polypropylene strapping

i.e: If you are transporting a cupboard or trunk with tools, make sure all bits inside are secured and take a photograph as proofs.

if you are to make a claim in case of damaged goods you should be prepared to provide proof of purchase in your name ( if you are the claimant)Insurance companies will make all these queries when dealing with a claim. If the goods are not properly packed or secured your claim will be invalid.

So please make every effort to secure the goods. If you see a driver is going to leave the site without securing the goods to the vehicle make sure you demand them to do so. Even though it is the driver’s responsibility to care for the goods, still they are your valued goods in that vehicle. In case of damage to the goods on transit, all million-dollar questions will pop up when a loss accessor comes in for the investigation.

Best advise  we can give – WRAP WRAP WRAP

Whether you transport your goods with us or not remember to follow these steps.

Our team has the know-how and expertise to offer you the right service for you. Let us know how we can help and we guarantee your experience with our professionals will be enjoyable and satisfactory.

We also specialise in events transport. Offering flexible collection time and delivery to suite your needs. We can also arrange a van and a driver to stay with you the whole day if required.